Frequently Asked Questions

No, we do not believe in tying the customer with long term contracts and that is the reason we charge on a monthly basis which means you can cancel your service anytime you like.

GuardsPro is a security patrol solution that provides real-time data to manage your security patrol operations with a user-friendly interface. The app is designed to improve security guard’s performance and simplify communication flow in your organization. This mobile and web-based software connect guards on-site to the security managers and clients.

You get GuardsPro’s 30 days free trial on signing up. You can buy the full subscription after experiencing the power of simplicity GuardsPro offers.

Your data is totally secure. GuardsPro uses cloud-based databases that are totally reliable. The data can only be accessed with trusted authentication. You can control the data accessible by the guards and clients to maintain confidentiality.

No, you can download and install GuardsPro on your present devices.

A unique QR code is assigned to each guard which has to be scanned wherever he checks in or out on site. This cuts out the hassle of manually updating the task completion.

You can add as many guards as you like, we charge you based on number of active guards at $10 per month for our standard plan.

Yes, you can simply schedule or make changes in the present tours on the app. The guards will be informed in real-time so you don’t have to communicate the changes individually.

Yes, with the live tracker feature you can stay updated with the GPS location of your guards. Since the location is tracked using the smartphone carried, the guard can be tracked even when he is not in/near his vehicle.

No, the guards can only clock in/out when they are on site. This makes sure that the patrol data is always accurate and no scheduled site is skipped.

No, only reports approved by the admin are sent to the client.

In case of any query, you can reach out to our help center. You can live chat with our customer support or email us with your queries at contact@guardspro.com

We are proud to say that GuardsPro is the most cost-effective security guard management system available on the market. We only charge starting at $10 per guard and you can add as many guards as you like. We only charge based on per active security guards.

Yes, with GuardsPro you can include as many clients and post sites as you like, there is no limit. We do not cap the number of clients or post sites.

GuardsPro is available worldwide. It is a cloud-based software that can be used globally without any geographical restrictions.

We do not believe in tying the customer with long-term contracts and that is the reason we charge on a monthly basis which means if you don't like our system then you can cancel your service anytime.

The GuardsPro app used by the guards can be used on the smartphones they carry on the site while the dashboard used for admin purposes can be accessed both on a laptop and smartphone.

To use GuardsPro all you need is a smartphone (Android or iOS) or a PC/laptop. It runs on all operating systems.

No additional training is required. GuardsPro is designed to be convenient and simple. The security guards can learn to use the app within minutes.

Yes, GuardsPro allows your staff to easily attend dispatch calls coming in from multiple sources and take appropriate actions. You can follow up to check the status of each dispatch call.

For accurate results it is advisable that the guards should be online otherwise the results may be different from the actual ones.

In GuardsPro you can include as many clients and post sites as you like, there is no limit. At GuardsPro we do not charge you based on a number of clients, we charge you based on the number of guards.

Yes, you can edit the reports before they are shared with the clients.