King Guard Security, now a leading security provider renowned in the industry for their highly trained and professional guards, had to overcome a handful of challenges posed by a legacy security guard management system. Struggling with limited reports, absence of dispatch features and payroll integration and an inaccurate GPS tracking, they decided to start looking for a strategic shift.
Fortunately, the recommendation of GuardsPro proved to be transformative for their company and became an indispensable asset in every security operation, solidifying King Guard Security’s position as an industry leader committed to unparalleled excellence.
Michael Heywood, the security manager at King Guard Security stated, “ In the evolution of our company, there exists an era before GuardsPro and the transformative era after GuardsPro.” This profound sentiment was evidence of the pivotal role GuardsPro played in revolutionizing security guard management for the company. Impressed by the rich tapestry of features, here are a few features that sealed the deal for King Guard Security and made GuardsPro their ideal choice:
Accuracy In Live Tracking Of Guards:
Harnessing the live tracking feature of GuardsPro, King Guard Security could finally trust the live map to pinpoint guards’ locations accurately in real-time. This empowered them to ensure guards’ productivity, track progress of predefined guard tours and effectively dispatch guards based on their proximity to the incident site.
Comprehensive Reporting:
GuardsPro's security reporting software strengthened King Guard Security's defenses with over 25 customizable standard and incident reports. From check-in/out reports to daily activities and passdown logs, it covered every aspect efficiently. This automation not only streamlined the reporting process but also made it cost-effective and paperless, ensuring easy accessibility of reports as needed.
Instant Dispatch:
King Guard Security were lacking in incident response due to the absence of dispatch feature in their previous security guard management software. This challenge was then overcome by GuardsPro’s security guard dispatch software, boosting incident response rates and ensuring time and effective resolution before they escalate.
Payroll Estimation And Sending Invoices Made Effortless:
Previously, handling payrolls and invoices on separate platforms was inconvenient for King Guard Security's back-office admins. However, the integration of payroll estimation and invoicing software on GuardsPro's unified platform has introduced a new level of accuracy and efficiency to these critical operations.
